Privacy Policy

Effective Date: January 1, 2026

Joiya ME Writes, LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, purchase services, subscribe to our newsletter, or otherwise interact with our business.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

●     Name

●     Email address

●     Phone number

●     Mailing address

●     Billing information

●     Manuscripts and writing samples

●     Information submitted through contact forms

●     Information provided during consultations, coaching sessions, or workshops

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

●     IP address

●     Browser type

●     Device information

●     Pages viewed

●     Date and time of visit

●     Referral sources

This information helps us improve website performance and user experience.

2. How We Use Your Information

We may use your information to:

●     Provide coaching, editorial, and consulting services

●     Communicate about appointments and services

●     Respond to inquiries

●     Process payments

●     Deliver purchased products or resources

●     Send newsletters and marketing communications

●     Improve website functionality and customer experience

●     Comply with legal obligations

We will only use your information for legitimate business purposes.

3. Manuscript Confidentiality

We understand that manuscripts and creative projects are valuable intellectual property.

Any manuscripts, outlines, proposals, query letters, book concepts, or related materials submitted to us remain your property.

We do not claim ownership of your creative work and will not use, publish, share, or distribute your materials without your permission, except as necessary to provide contracted services.

4. Email Communications

If you subscribe to our newsletter or mailing list, we may send:

●     Writing tips

●     Industry updates

●     Coaching opportunities

●     Promotional offers

●     Business announcements

You may unsubscribe at any time using the link included in our emails.

5. Payment Processing

Payments are processed through third-party payment providers.

We do not store complete credit card or banking information on our servers.

Payment providers maintain their own privacy and security practices, and we encourage you to review their policies.

6. Third-Party Services

We may use third-party services to operate our business, including:

●     Email marketing platforms

●     Scheduling software

●     Payment processors

●     Website hosting providers

●     Analytics providers

These providers may have access to limited information necessary to perform services on our behalf.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

●     Improve website performance

●     Remember user preferences

●     Analyze traffic patterns

●     Understand visitor behavior

You may disable cookies through your browser settings, though some website features may not function properly.

8. Information Sharing

We do not sell, rent, or trade your personal information.

We may disclose information only:

●     With your consent

●     To trusted service providers assisting our business

●     To comply with legal obligations

●     To protect our rights, property, or safety

9. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only as long as necessary to:

●     Provide services

●     Fulfill contractual obligations

●     Maintain business records

●     Comply with legal requirements

When information is no longer needed, we will securely delete or anonymize it when reasonably practicable.

11. Children's Privacy

This website and our services are intended for individuals aged 18 and older.

We do not knowingly collect personal information from children under 13.

If we learn that we have collected information from a child under 13, we will take reasonable steps to remove it.

12. Your Rights

Depending on your location, you may have the right to:

●     Request access to your personal information

●     Correct inaccurate information

●     Request deletion of personal information

●     Withdraw consent for certain communications

●     Opt out of marketing emails

To exercise these rights, please contact us using the information below.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

14. Contact Information

If you have questions about this Privacy Policy or our handling of personal information, please contact:

Joiya ME Writes, LLC

joiyamewrites@gmail.com

www.joiyamewrites.com